If you are having important emails sent to your spam folder you can take steps to prevent this by setting up a filter in Gmail. Here are steps on how to do that.
- Sign in to your Gmail account.
- Click the drop down arrow on the right side of the search bar at the top of the page.
- There will be several boxes here you can enter text in. Look for the line labeled “Has the words”. Enter the text that should prevent an email from being sent to spam. TIP: You can use special symbols to group words or phrases. For example, putting curly brackets { } around words will find messages containing any of those words. {One two three} would find messages containing the words one, two, or three in any order such as three one two or two three one. Quotation marks “ ” around keywords will match an exact phrase. “One two three” would find messages containing “One two three” but not “One three two.” You can filters for multiple words and phrases using a combination of these special symbols. Using {“Bill of Lading” Invoice “ABC Company”} as shown in the picture below will filter messages containing “Bill of Lading” OR “Invoice” OR “ABC Company.”
- Click “Create filter with this search” at the bottom right of the dropdown box.
- On the next page click the checkbox titled “Never send it to Spam.”
- Click the blue “Create filter” button and you will receive a message saying “Your filter was created.” at the top of the screen. Messages with the keywords you specified should no longer be labeled as Spam.
